Talkswitch 24-CA - Manual (Page 151)

U S I N G T A L K S W I T C H 1 3 9
Callers can reach voice mailboxes, call cascade, be transferred from a local
extension or have announcements played through the auto attendant.
To leave a message from a regular local extension:
1. Dial and the mailbox number.
To leave a message from a local IP extension:
1. Dial and the mailbox number and press Dial, Send or .
To transfer a caller directly to voicemail from a regular phone:
1. Press Flash , the mailbox number and hang up.
To transfer a call to a voice mailbox from an IP phone:
1. Press Transfer or xfer .
2. Enter the mailbox number.
3. Press Dial, Send or .
4. Press Transfer or xfer to complete.
When a caller presses after leaving a message or after 2 minutes have
elapsed, TalkSwitch plays a prompt asking callers if they wish to keep the
message, listen to the message or re-record the message. Callers can press 0
and the system directs the call according to the settings of that mailbox.
3.8.2 Retrieving messages and accessing a voice mailbox
The first time you access your voice mailbox, you are prompted to assign a
password, record a greeting and record your name for the dial-by-name
directory.
For the general mailboxes, there are no directory listings and you are not
prompted to record a name. If you wish to have your name in the company
directory, use the mailbox associated with its extension as the directory is
related to the extension’s mailbox. When your mailbox has been set up, you
access it through the prompt instructions.
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Transferring a call to a voice mailbox does not apply to all IP phones.
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