Talkswitch 24-CA - Manual (Page 184)

1 7 2 T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
keep track of all phone numbers assigned to each location to prevent
duplicate numbers in multiple locations. We recommend that you use
the numbers 250–299. It will facilitate calling from extensions and auto
attendants.
For each TalkSwitch unit with VoIP lines on the network, you can assign
up to 12 VoIP phone numbers, increasing the number of inbound VoIP call
handling options available.
4. Repeat the above steps for VoIP numbers 2-12.
5. For systems with multiple units, repeat the process for each TalkSwitch
unit (click on the tabs labeled TalkSwitch 1, TalkSwitch 2, TalkSwitch 3,
and TalkSwitch 4).
5.4.3.2 Configure call handling for VoIP numbers
Configuring call handling for VoIP numbers customizes TalkSwitch to fit the
unique needs of your business. These call handling options are similar to the
options available for your regular phone lines. Perform the following steps
to configure VoIP call handling options for each networked TalkSwitch unit
with VoIP lines.
1. In the TalkSwitch System Configuration window, select
Call Handling -> VoIP Numbers.
2. Select your first VoIP number (It will be labeled with the number you
assigned in Assign VoIP Phone Numbers above).
3. From the drop-down list next to On an incoming call during mode:, select
the mode to configure (for example, Mode 1).
4. From the drop-down lists, select Ring extensions only, Play auto
attendant, or Go to voice mailbox.
• For Ring extensions only, select the extensions from the list (by default
they are all selected).
Ensure that each number assigned is unique in the network.
If you are upgrading from release 3.21 or earlier software, numbers
previously assigned to VoIP lines will be mapped to the 12 available VoIP
numbers. The numbers may not appear on consecutive VoIP number tabs.
Check each tab after the upgrade is complete.