4 line hunt groups – Talkswitch 24-CA User Manual

Page 54

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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A

this service as an option for bridging calls to external numbers when you
call into a unit from outside. If you are having difficulties with line volume
levels when you forward calls to remote extensions or when you are using
call bridge, forward calls using 3-way calling.

Transfer and Clear (Centrex/Plexar transfer)
TalkSwitch can clear the line after forwarding a call to a remote extension, if
your telephone line supports this feature. If you enable this feature without
having the service, callers are disconnected when a unit attempts to forward
their call to the remote extension.

Call Waiting
Check this box if you have a call waiting service on the current line. Note
that you should remove this service from your line, since there is no way for
the unit to answer a second call on the same line while it is handling the
first call. You may want to consider adding the hunt/rollover service to your
lines instead.

Caller ID
Check this box if the current line provides Caller ID information. The unit
passes the Caller ID information along to the selected extension. Also,
TalkSwitch can use the time information provided by Caller ID to update the
TalkSwitch clock.

Telephone Company Voicemail
Check this box if you are subscribed to a telephone company voicemail
service.

Hunt/Rollover/Busy Forwarding
Check this box if the current line is associated with a line hunt or Line
Rollover service from the telephone company. Any lines that belong to a
hunt/rollover group should be configured to handle calls the same way.

Calibrate Lines (button):
Click this button whenever a line is added or changed. Calibrate Lines allows
TalkSwitch to optimize lines for call bridge and call forwarding. Only lines
that are detected get calibrated.

2.2.4 Line hunt groups

There are a total of 9 line hunt groups that control outbound call line
selections. These line hunt groups are used by local and remote extensions,

For information about configuring the VoIP numbers, see
5.4.3 VoIP Numbers on page 170.

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