4 call handling, 1 modes – Talkswitch 24-CA User Manual

Page 90

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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A

Figure 80: Delete the password of a voice mailbox

4. Click OK.

2.4 CALL HANDLING

2.4.1 Modes

You may want the unit to handle calls differently depending on the time of
the day, the day of the week or on holidays. These configurations are called
Modes. You can configure all aspects of call handling (i.e. call cascade and
auto attendants) differently for each mode. Define when you would like the
unit to switch modes and name the modes to suit your environment.

1. Select Call Handling -> Modes.

2. Create a name for Mode 1 and Mode 2. Here, we have named them

Business Hours and After Hours. See Figure 81 on page 79.

3. Click the checkbox next to Use Automatic Mode Switching if you want the

modes to switch automatically.

4. Set the day and time when you would like the modes to change. You can

click Monday through Sunday and create unique settings for each day.

5. To use manual mode switching, change the modes at any local extension.

Switch modes manually using telephone touchtone commands.
1. Dial

or 55 on a IP phone to enter command mode. Enter your

password if required.

2. Dial any of the following commands and press

to confirm.

30 TalkSwitch tells you what mode it is currently using.
31 Change TalkSwitch to mode 1.
32 Change TalkSwitch to mode 2.
33 Change TalkSwitch to holiday mode.

Warning: The mode will not change if you are logged into the
configuration software tool at the time of the scheduled mode switch.

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