Talkswitch 24-CA - Manual (Page 94)

8 2 T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
2.4.2.2 Record, play or erase auto attendant messages
You can record an auto attendant from any local extension or remote phone
using touchtone commands.
1. Pick up a local extension or dial into TalkSwitch from an external source.
At the auto attendant:
2. Press to enter command mode.
3. Enter the administrator password if required.
4. Begin entering the touchtone commands listed below and follow the
TalkSwitch instructions.
5. Press to confirm the entry before continuing with other commands
or exiting command mode.
6. Press or hang up to exit.
Example: From the local extension, pick up the handset and press to
enter command mode. If you want to record Auto Attendant 1, dial 4 1
and follow the prompt. Press 5 1 to listen to your recording. To record
auto attendant 2, dial 4 2 and so on.
Record Instructions (button)
Click this button to display a dialog box showing the instructions on how to
record and play an auto attendant using a telephone. The unit adjusts the
recording volume for optimal recordings.
Figure 84: Recording instructions
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What should an auto attendant say?
“Welcome to the ABC company. If you know
your party‘s 3-digit extension you may dial it
now. To reach our receptionist, press 0 or
stay on the line.“