Troubleshooting with the lcd error message table – HID FARGO HDPii User Guide User Manual
Page 71
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HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4
71
Display – Single Example from the LCD Error Message Table
LCD Error Message Cause
Solution
Unable to Feed Card
(PC Error Message
Nos. 14 and 81)
Matches with the
screenshot below.
The Printer is unable to feed
a card from the Card
Cartridge.
Verify there are cards in the
Cartridge.
Verify cards are not stuck
together or jammed, and they
are the correct thickness.
Display – Unable to Feed Card (screenshot; Lower Left Corner Number, 14)
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause
Solution
Calibrate Failed
(PC Error Message
No. 155 and 170)
Film or Ribbon calibration
has failed.
Verify the film is installed
correctly and there is not a
Ribbon installed. If this
problem persists, call for
technical assistance.
Calibrate Film
(PC Error Message
Film Sensors need to be
calibrated.
Select Cancel and then
perform the Film calibration
procedure.