HID FARGO HDPii User Guide User Manual

Page 85

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HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4

85

Ribbon Miscue

A Ribbon Miscue has
been detected inside the
Printer.

Open the Printer’s Cover and
remove the Print Ribbon. Check
the Ribbon and see if it is broken.

a. If the Print Ribbon is not

broken, re-install the Print
Ribbon, close the Printer’s
Cover and press the Resume
button on the Printer to
continue printing.

b. If the Print Ribbon is broken,

tape the ends of the Print
Ribbon together and wind any
excess onto the Take-up
Spool. Re-install the Print
Ribbon, close the Printer’s
Cover and press the Resume
button on the Printer to
continue printing.

c. To cancel the print, press the

Cancel Print

button on the

Driver’s display dialog or the
Cancel

button on the Printer.

Ribbon Sensor Error

The Printer cannot find
the next panel on the Print
Ribbon.

Recalibrate the Ribbon Sensor
using the Calibrate Ribbon Tab
within the Toolbox.

To cancel the print, press the
Cancel Print

button from the

Driver's display dialog and the
Cancel

button on the Printer's

LCD display.

Invalid Ribbon

An incorrect Print Ribbon
has been installed in the
Printer.

A non-SecureMark Ribbon is
installed in a SecureMark Printer.

a. Replace with the appropriate

SecureMark Ribbon and press
the Resume button located on
the Printer's LCD display to
continue printing.

b. To cancel the print, press the

Cancel Print

button from the

Driver's display dialog and the
Cancel

button located on the

Printer's LCD display.

c. Install a Certified Print Ribbon

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