Rockwell Automation 2706-MB1 MESSAGEVIEW 421 SOFTWARE MANUAL - Manual (Page 29)

2–12 Installing MessageBuilder Software
Publication 2706-817
Possible difficulties with installation
•
If you used the default installation procedure, the Path in your
AUTOEXEC.BAT file now includes the \AB\BIN and
\RSI\IC\BIN directories. In Windows 3.1x the AUTOEXEC.BAT
file also includes SHARE.EXE. If you edit this file yourself,
MessageBuilder software requires these modifications.
•
If the computer has Windows for Workgroups installed, it has a
virtual device driver (VxD) called VSHARE.386. If Windows for
Workgroups uses this share driver, remove the SHARE.EXE file
from the AUTOEXEC.BAT file. The Windows for Workgroups
manual has details on using VSHARE.386.
Note: Windows 95 does not need the SHARE.EXE file. It has its
own virtual device driver installed.
Possible difficulties with INTERCHANGE drivers
The INTERCHANGE drivers may cause conflicts with other drivers
sharing common interrupts or memory areas in the system. Here are
some problems that may occur and what to do about them.
•
If you are using a special Windows video driver, try using the
standard Windows VGA driver; you may also have to edit the
EMM386 line in the CONFIG.SYS file to remove specific
memory exclusions added by the special video driver.
Exit Windows and run ABICSTOP (see below). If ABICSTOP is
not successful, comment out the ABICRUN line in the
AUTOEXEC.BAT file and reboot, then run ABICSTOP again.
•
If you are experiencing lockups when using a serial mouse in a
DOS application, try waiting several seconds for the mouse to
initialize. If mouse operation is still a problem, run ABICSTOP.
It may be necessary to create a dual boot environment to manage
conflicting drivers. Refer to the DOS user manual for information
on this.
•
If you experience error messages during a system reboot, they
may indicate an incomplete or incorrect configuration of the
INTERCHANGE drivers. See Page 2–8 for instructions on
configuring the drivers.
For more details on INTERCHANGE Software, refer to the
INTERCHANGE Software user manuals and the MessageBuilder
online release notes.
Troubleshooting the
Installation Procedure