SINGER XL100 Quantum - Manual (Page 69)

Problem Cause (Reason) Action to be taken Page
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Fabric puckers Stitch length is too long for
material.
Needle point is blunt.
Decrease stitch length.
Replace needle.
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Needle breaks. A thin needle was used for
sewing heavy-weight
material.
Needle has not been fully
inserted into needle bar.
Needle clamp screw is
loose.
Presser foot is not correct
one.
Use correct size needle.
Properly insert needle.
Securely tighten needle
clamp screw.
Use correct presser foot.
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8
Loud noise is heard. Dust has accumulated in
feed dogs.
Lint is in hook.
Clean machine.
Clean machine.
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Embroidery bed is
installed, embroidery
card is inserted,
machine is turned on
but screen shows utility
patterns.
Connector lever on
embroidery bed not in
proper position.
Turn off power to machine.
Slide connector lever to full
right position.
Turn on power to machine.
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The machine does not
feed material.
• The stitch length has been
set to zero.
• The presser foot pressure is
too low. •
• Feed dogs are lowered.
Reselect the desired stitch
pattern, and proper stitch
length will be set.
Set presser foot pressure
adjustment lever to
“Normal”.
Raise feed dogs.
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Threading cannot be
done.
The needle threader will
not turn.
The threading hook will
not enter needle eye.
The needle is not in highest
position.
The needle threader is
designed not to turn to
protect itself if the needle is
not up.
The needle has not been
fully inserted into needle
bar.
Turn handwheel until needle
reaches its highest position.
Properly insert needle. 21
Needle threader cannot
be returned, and the
sewing machine stops.
The threading hook is
left in the needle eye.
Sewing machine was
accidentally started while
threading hook was still in
needle eye (during
threading).
Slightly turn handwheel
clockwise and remove
threader.
Sewing machine will not
sew when start button is
pressed.
Sewing speed remains
unchanged even when
the sewing speed
adjusting lever is moved
while sewing.
Speed controller has been
plugged in.
Unplug speed controller.
If any of the above problems should still remain after you have tried above suggestions, please contact a service center or the
store where you purchased sewing machine.
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