Enterasys Networks CSX6000 User Manual

Page 593

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Central Site Remote Access Switch 593

S

YSTEM

C

OMMANDS

Call Control Commands

To use this command for troubleshooting, you must use the System Call Trace feature to
capture any connect and disconnect messages that are generated by issuing the

call device

command. To do this:

1.

Erase the current report log by entering

er

at the system prompt.

2.

Enable the Call Trace feature by entering

trace on

at the system prompt.

3.

Issue the

call device <device name>

command.

4.

Display the system log messages by entering the

dr

command at the system prompt.

5.

Check the log report for connect messages relating to the remote device you are testing.

In response to the

call device <device name>

command, one of the following responses

will be displayed:

Calling device <device name>

Indicates that a call request process has been initiated.

<device name> could not be found in the Device Table

Indicates that the device name could not be found in the table of configured device names.

<device name> is already connected

Indicates that a connection to a device can not be initiated if there is already a connection
to that device. The call device command cannot be used to increase bandwidth for an
existing connection.

Call attempt failed

Indicates that the request could not be executed.

More than one match for <device name> found in the Device Table

Displayed if you enter just part of a device name and that part could specify more than one
device name. You will be prompted to enter the device name again, in a more specific
manner. For example, if

call device Sch

is entered, and there is a device configured

with the name Schultz, and a device configured with the name Schmidt, this message
would be displayed. You would then need to enter at least

call device Schu

to

successfully initiate a call to the device Schultz.

<device name> is not callable

Each PPP device in the device database can have one or two phone numbers at which they
can be called. This message is displayed if the device has no phone number specified.

Re-enter the name, or <RET> to cancel

The device name must be re-entered.

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