TA Triumph-Adler FAX 925 - Manual (Page 112)

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Chapter 8 - Problem Solving 104
Shipping the fax machine
When shipping the fax machine once it has been in use, please follow the
re-packaging procedure below:
1. Remove the image drum unit with toner cartridge from the fax
machine.
2. Place the image drum unit with toner cartridge still attached into a
black plastic bag and keeping it away from direct sunlight.
3. Re-package the fax machine and the image drum unit separately
into packaging material and a shipping carton.
CAUTION:
DO NOT ship the fax machine with the image drum unit installed unless it is
a new fax machine and has never been used.
Problem checklist
Your fax machine is a complex machine with many features and functions
which allow it to operate in different ways. Many problems you
experience may be due to improper programming. If you are experiencing
a problem, read through the list of problems and solutions before calling
your supplier.
Your telephone does not ring if your fax machine is set tel./fax
answering mode and the incoming call is a voice call. This is normal.
In the tel./fax answering mode, your fax machine answers the incoming
call and detects if the call is a voice call or a fax call. If the call is a voice
call, your fax machine will ring, but your telephone will remain silent. It
is recommended that you only use tel./fax answering mode if your
telephone is located near the fax machine.
The display is blank. Check the power cable to make sure that it is firmly
connected. Check your wall outlet to make sure that it has power.
Nothing happens when you press the control panel keys. Turn the fax
machine off, wait 10 seconds, then turn it on again.
The display tells you to replace paper even though there is paper in
the paper tray. Make sure that the paper is correctly stacked in the tray.
Check for a paper jam in the fax machine.