Troubleshooting, Solving malfunctions, Troubleshooting -8 – TA Triumph-Adler 2256 User Manual
Page 226: Solving malfunctions -8
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Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Symptom
Checkpoints
Corrective Actions
Reference
Page
The screen does not
respond when the power
switch is turned on.
Check the power cord.
Connect both ends of the power cord
securely.
Pressing the [
Start
] key
does not produce copies.
Is there a message on the screen, Client
Tool, or the Status Monitor?
Determine the appropriate response to
the message and respond accordingly.
Is the machine in Sleep mode?
Press any key on the operation panel to
recover the machine from Sleep mode.
Blank sheets are ejected.
Are the originals loaded correctly?
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
When placing originals in the document
processor, place them face-up.
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
2 or more sheets are
overlaps when ejected.
(multi feed)
―
Load the paper correctly.
Printouts are wrinkled.
Is the paper damp?
Replace the paper with new paper.