Responding to messages, Responding to messages -17 – TA Triumph-Adler P-C3560i MFP User Manual

Page 360

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10-17

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.

A

B

NOTE

When contacting us, the serial number will be necessary. To check the serial number, refer to the following:

Display for Device Information (page 2-17)

Checking the Equipment's Serial Number (page 5-5)

Message

Checkpoints

Corrective Actions

Reference

Page

Activation error.

―

Turn the main power switch off and
on. If the error exists, contact
administrator.

page 2-10

Add the following paper
in cassette #.

Does the selected paper size
matches the paper size loaded in
the specified paper source?

Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.

—

Is the indicated cassette out of
paper?

Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.

page 3-2

Add the following paper
in the multi purpose tray.

Does the selected paper size
matches the paper size loaded in
the specified paper source?

Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.

—

Is the indicated cassette out of
paper?

Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.

page 3-7

Adjusting…

―

The machine is under the
adjustment to maintain its quality.
Please wait.

—

Message

Checkpoints

Corrective Actions

Reference

Page

Box is not found.

―

The specified box cannot be found.
Job is canceled. Select [End].

—

Box limit exceeded.

*1

*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details

on Auto Error Clear, refer to the following:

Auto Error Clear (page 8-39)

Is [End] displayed on the screen?

The specified box is full, and no
further storage is available; Job is
canceled. Select [End]. Try to
perform the job again after printing
or deleting data from the box.

—

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