Redhat systems, The log server, Panel array mode – ATEN KN Series 32-Port KVM over IP Switch with Dual Power/LAN (1-Local + 4-Remote Access) User Manual

Page 271: Redhat systems the log server panel array mode, The log server program does not run

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Appendix

253

Redhat Systems

The Log Server

Panel Array Mode

Problem

Resolution

With Redhat 9.0 (2.4.20-8) installed as
a server, the keyboard and mouse
aren’t working normally with the
KA7175/KA7176 console modules.

Choose the AS3.0 setting for your mouse
synchronization mode. See

Mac and Linux

Considerations

, page 91 for details

With Redhat 9.0 (2.4.20-8) installed as
a desktop system, the keyboard and
mouse aren’t working normally with the
KA7175/KA7176 console modules.

First, plug your keyboard and mouse into a
USB 2.0 hub, then plug the hub into the
Redhat 9.0 server.

Problem

Resolution

The Log Server program
does not run.

The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.

This driver is automatically installed with Windows ME,
2000 and XP.

For Windows 98 or NT, you will have to go to the
Microsoft download site:

http://www.microsoft.com

and do a search for

MDAC

to retrieve the driver file:

MDAC 2.7 RTM Refresh (2.70.9001.0)

Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.

Problem

Resolution

Low resolution video – the
screens don’t display clearly.

This sometimes occurs due to the screens being scaled
to fit in the panels. Decrease the number of panels that
are displayed.

When multiple remote users
are logged in, some of them
only receive a partial image.

The first user to invoke Panel Array Mode should set it to
display at least four panels.

When I try to move forward
or backward one port, the
display sometimes moves
forward two ports or remains
on the original port.

This occurs occasionally due to a net lag problem. The
array automatically moves through the ports at a pre-
selected time. By the time it gets your input It has already
moved forward a port on its own - but that hasn’t shown
up on your display as yet.

So, when it moves ahead or back due to your input it
appears to have moved two ports (from its own
movement plus your “forward one port” command), or
remains on the original port (from its own forward
movement plus your “back one port” command).

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