Troubleshooting – Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner User Manual

Page 162

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Troubleshooting

This section describes examples of troubles that you may encounter when using the scanner and also describes the
solutions to them.

Before you request for a repair, take measures by looking through the examples of the troubles and solutions.
If the problem persists, check each item in

Before You Contact the Scanner Service Provider (page 217)

, and

then contact the distributor/dealer where you purchased this product. Refer to the contact information in the
Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section
if provided in Safety Precautions supplied with this product, and then make an inquiry.
The following are examples of troubles that you may encounter.

Power of the scanner

The Scanner Cannot Be Powered ON (page 164)

The Touch Screen or the [Power] Button Light or Both Switch Off (page 165)

Touch screen

The Touch Screen Does Not Function (page 166)

A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in an Incorrect Position (page
167)

The Display on the Touch Screen Is Distorted (page 168)

Connection of the scanner

Wi-Fi

Cannot Connect the Scanner and a Computer via Wi-Fi (page 169)

A Wireless Access Point Is Not Displayed in the Access Point List (page 175)

Wi-Fi Setting for WPS Fails (page 177)

Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually (page 180)

The Connection Between the Scanner and Computer Frequently Cuts Off (page 183)

Wired LAN

Cannot Connect the Scanner and a Computer via a Wired LAN (page 184)

USB

Cannot Connect the Scanner and a Computer via a USB Cable (page 189)

Server

Cannot Connect the Scanner to a Destination by Specifying an IP Address (page 190)

Cannot Connect the Scanner to a Destination by Specifying a Host Name (page 192)

Troubleshooting

162

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