Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner User Manual

Page 193

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2

In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the
[Run] button.
The result is displayed.
Refer to

Connection Test Result (page 161)

and take measures accordingly.

If the DNS server does not function normally, contact the DNS server administrator.

Are the scanner and server connected to the network?

Solution

Refer to the following and take measures according to the connection method.

For Wi-Fi

Cannot Connect the Scanner and a Computer via Wi-Fi (page 169)

For a wired LAN

Cannot Connect the Scanner and a Computer via a Wired LAN (page 184)

Is the scanner's IP address correct?

Solution

Check the scanner's IP address in the following procedure:

1

On the touch screen, press

→ [Scanner Settings] → [Network].

2

Perform one of the following according to the connection method.
For Wi-Fi, press [Wi-Fi] → [IP Address].
For a wired LAN, press [Wired LAN] → [IP Address].

3

On the [IP Address] screen, check the setting items.
When specifying an IP address manually, specify the correct IP address.
When setting the IP address automatically, check whether the DHCP server functions normally.
Even when the DHCP server functions normally, an IP address may not be assigned correctly
depending on the settings for the DHCP server. Check the operation status and the settings for
the DHCP server.

Is the IP address of the scanner used for other communication devices?

Solution

If there are multiple communication devices using the same IP address on the same network,
communication may fail. Avoid duplicates in IP addresses.

Troubleshooting

193

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