Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner - Manual (Page 209)

Paper Jams/Pick Errors Occur Frequently
Check the following points
● Do the documents meet the paper requirements? (page 209)
● Is there any foreign matter in the ADF? (page 209)
● Are the brake roller and pick roller installed correctly? (page 209)
● Are the brake roller and pick roller clean? (page 209)
● Are the brake roller and pick roller worn out? (page 209)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
●
Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to
Documents for Scanning (page 81) .
●
Is there any foreign matter in the ADF?
Solution
Clean the ADF.
Remove any foreign matter from the ADF.
For details, refer to
Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121) .
●
Are the brake roller and pick roller installed correctly?
Solution
Install the brake roller and pick roller correctly.
For details, refer to
Replacing the Brake Roller (page 129) and Replacing the Pick Roller (page 134) .
●
Are the brake roller and pick roller clean?
Solution
Clean the brake roller and pick roller.
For details, refer to
Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121) .
●
Are the brake roller and pick roller worn out?
Solution
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch
screen, and replace the brake roller and pick roller if necessary.
The procedure to display the [Consumable counters] screen is as follows:
Troubleshooting
209