Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner - Manual (Page 202)

Overlapped Documents Are Frequently Fed into the Scanner
Check the following points
● Do the documents meet the paper requirements? (page 202)
● Are you using the Carrier Sheet? (page 202)
● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to
detect overlapped documents accurately? (page 202)
● Did you scan a thick document such as a plastic card? (page 203)
● Did you fan the documents before loading them? (page 203)
● Have the documents just been printed out from a copy machine or a laser printer? (page 203)
● Are the brake roller and pick roller installed correctly? (page 203)
● Are the brake roller and pick roller clean? (page 203)
● Are the brake roller and pick roller worn out? (page 203)
● Are you using the scanner at an altitude of 2,000 m or higher? (page 204)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
●
Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to
Documents for Scanning (page 81) .
●
Are you using the Carrier Sheet?
Solution
Configure the scan settings in the scanner driver to use the Carrier Sheet.
For details, refer to
Scanning Photographs and Clippings (page 103) .
●
If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect
overlapped documents accurately?
Solution
Fulfill the conditions to detect overlapped documents accurately.
For details, refer to
Conditions Required to Accurately Detect Overlapped Documents (Multifeed) (page
87) .
If necessary, specify the area to detect overlapped documents.
For details, refer to
Specifying the Area to Detect Overlapped Documents [Document check area
specification for Multifeed Detection] (page 293) .
Troubleshooting
202