Paper protection is set off frequently, Paper protection is set off – Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner User Manual

Page 207

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Paper Protection Is Set Off Frequently

Check the following points

Do the documents meet the paper requirements? (page 207)

Is there any foreign matter in the ADF? (page 207)

Are the brake roller and pick roller installed correctly? (page 207)

Are the brake roller and pick roller clean? (page 207)

Are the brake roller and pick roller worn out? (page 208)

Is the sensitivity level for the paper protection function set to high in the touch screen or the Software
Operation Panel? (page 208)

If the problem persists, check the items in

Before You Contact the Scanner Service Provider (page 217)

first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.

Do the documents meet the paper requirements?

Solution

Use documents that meet the requirements.
For details, refer to

Documents for Scanning (page 81)

.

Is there any foreign matter in the ADF?

Solution

Clean the ADF.
Remove any foreign matter from the ADF.
For details, refer to

Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121)

.

Are the brake roller and pick roller installed correctly?

Solution

Install the brake roller and pick roller correctly.
For details, refer to

Replacing the Brake Roller (page 129)

and

Replacing the Pick Roller (page 134)

.

Are the brake roller and pick roller clean?

Solution

Clean the brake roller and pick roller.
For details, refer to

Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121)

.

Troubleshooting

207

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