Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner - Manual (Page 184)

Cannot Connect the Scanner and a Computer via a Wired LAN
Check the following points
● Is the scanner connected to a network device (such as a switch, a hub, or a router) via a LAN cable?
(page 184)
● Is [Wired LAN] selected for the connection setting? (page 184)
● Is the network device (such as a switch, a hub, or a router) turned on? (page 185)
● Is the firmware version for the network device the latest? (page 185)
● Is the computer connected to a network device (such as a switch, a hub, or a router)? (page 185)
● Did you configure the settings related to communication conditions on a network device (such as a
switch, a hub, or a router)? (page 185)
● Are there any security limitations in the network? (page 185)
● Is the network stable? (page 186)
● Are there any security restrictions on the computer? (page 186)
● Is the computer connected to a wired LAN? (page 186)
● Is the scanner connected to another computer? (page 186)
● Is the scanner's IP address correct? (page 187)
● Is the IP address of the scanner used for other communication devices? (page 187)
● Is the DNS server information configured correctly? (page 187)
● Does the DNS server function normally? (page 187)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
●
Is the scanner connected to a network device (such as a switch, a hub, or a router) via a LAN cable?
Solution
Connect the scanner to a network device (such as a switch, a hub, or a router) via a LAN cable. Also,
connect the LAN cable properly.
When the LAN cable is connected properly, take the following measures:
● Replace the LAN cable.
● Change the port on the network device, which the LAN cable is connected to.
● Change the transmission method for the network device to "full-duplex" or "half-duplex".
●
Is [Wired LAN] selected for the connection setting?
Solution
Check the connection method in the following procedure:
Troubleshooting
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