Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner - Manual (Page 196)

Scanning Takes a Long Time
Check the following points
● Does the computer meet the recommended requirements? (page 196)
● If a USB connection is used, is the USB cable connected to the USB 1.1 port on the computer? (page
196)
● Did you start a scan while the computer was unstable (for example, immediately after computer start-up
or logon)? (page 196)
● Are the rollers clean? (page 196)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
●
Does the computer meet the recommended requirements?
Solution
Use a computer that meets the recommended CPU, memory, and other requirements.
For details, refer to
System Requirements (page 53) .
●
If a USB connection is used, is the USB cable connected to the USB 1.1 port on the computer?
Solution
If a USB connection is used, connect the USB cable to the USB 3.1 Gen1/USB 3.0/USB 2.0 port.
●
Did you start a scan while the computer was unstable (for example, immediately after computer start-up
or logon)?
Solution
When you start or log onto the computer, wait a while before starting a scan.
●
Are the rollers clean?
Solution
Clean the rollers.
For details, refer to
Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121) .
Troubleshooting
196