Before you contact the scanner service provider, General, Error status – Fujitsu Ricoh Fujitsu fi-7300NX Color Duplex Document Scanner User Manual
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Before You Contact the Scanner Service Provider
Please check the following items before contacting the distributor/dealer where you purchased this product.
●
●
General
Item
Findings
Scanner name
Example: fi-7300NX
For details, refer to
.
Serial No.
Example: XXXX000001
For details, refer to
.
Date of manufacture
Example: 20XX-01 (January 20XX)
For details, refer to
.
Date of purchase
Symptom
Frequency of trouble
Warranty
Options used
Error Status
●
Computer Connection Issues
Item
Findings
Operating system (Windows)
Error message
Interface
Example: USB interface
Interface controller
Connection method
Example: Wi-Fi
Troubleshooting
217
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