Tektronix CSA8000B - Manual (Page 3)

WARRANTY
Tektronix warrants that the products that it manufactures and sells will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If this product proves defective during its
warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor,
or provide a replacement in exchange for the defective product.
This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized
representative from which the product was originally purchased. For products returned to other locations,
Customer will be assessed an applicable service charge. The preceding limitation shall not apply within the
European Economic Area, where products may be returned for warranty service to the nearest designated service
depot regardless of the place of purchase.
In order to obtain service under this warranty, Customer must provide the applicable office of Tektronix or its
authorized representative with notice of the defect before the expiration of the warranty period and make suitable
arrangements for the performance of service. Customer shall be responsible for packaging and shipping the
defective product to the service center designated by Tektronix or its representative, with shipping charges
prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be
responsible for paying any associated taxes or duties.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or
service the product;
b) to repair damage resulting from improper use or connection to incompatible equipment;
c) to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;
d) to repair a product that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product; or
e) to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the
frequency and as prescribed in the user manual (if applicable).
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX’
RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE
REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS
VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE
POSSIBILITY OF SUCH DAMAGES.