ADS Environmental Services FlowShark QR 775002 A4 User Manual

Page 229

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Maintenance and Troubleshooting 10-17

Problem

Monitor establishes a connection, but does not respond
to any message.

Possible

Causes

Cabling may be loose.

Lightning protection module may be damaged.

Modem in monitor may be faulty.

Possible

Solutions

Listen for noise at the site using a field phone. If noise is
present, inspect the wirings and replace wiring if
necessary.

Replace the lightning protection module.

Contact telephone company.

Collect the data from the monitor on site using the serial
cable, and replace monitor if defective.

Contact your regional ADS representative.

Problem

Time stamp on the collected data is incorrect.

Possible

Causes

PC clock may read incorrect time.

Monitor clock may be faulty.

Possible

Solutions

Verify the time on the PC clock and correct if necessary.

Reactivate the monitor to enable the clock.

Collect the data from the monitor and replace monitor if
defective.

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