2 outage list, 3 general info – Comtech EF Data NetVue Release 1.1 User Guide User Manual
Page 100
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0BService Level Agreement (SLA)
Revision 3
NetVue User Guide
MN-NETVUE
5–5
5.2.1.3
General Info
See Figure 4 - General Info (information. General Info shows data for
•
Service Name
•
Current Alarm State
•
Current Outage Impact
•
Tracking or Disabled
•
Service Live State
•
Start Time of SLA
•
End Time of SLA
Figure 4 - General Info (information)
5.2.2 Outage List
The outage list shows a history of all severity changes to the tracked service. See Figure 5 – Outage List.
Figure 5 – Outage List
Admin State – shows whether the SLA was active when the outage occurred
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