Comtech EF Data NetVue Release 1.1 User Guide - Manual (Page 98)

0BService Level Agreement (SLA) Revision 3
NetVue User Guide MN-NETVUE
5–3
5.2.1.1 Compliance Info
See Figure 2 - Compliance Info. Compliance Info shows details about the compliancy status of an SLA,
predictions of compliancy based on current and past outages, and detailed violation information.
Figure 2 - Compliance Info
Compliance:
• Compliant: The SLA is not and has never been violated.
• Breached: The SLA has been violated beyond acceptable limits.
• Compliant (Degraded): The SLA has been violated, but not beyond acceptable limits.
• Compliant (Degrading): The SLA is being violated now, though not beyond acceptable limits.
Predicted Compliance:
• Compliant: The SLA is 100 percent compliant
• Breached: The SLA has been violated beyond acceptable limits.
• Jeopardy: If the Service keeps failing at the current ratio, then the SLA will be breached by the
end of the window.
Detailed information shows the time left and time availability for both total and single violations. Additional
detail may show the number of violations left and the number of violations availability.