PLANET VIP-191 - Manual (Page 126)

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Appendix E
FAQ
Q: I have inserted the battery into the phone, why is there no response?
A: First, please make sure the battery is fully charged. Then, you need to turn on the
phone by pressing the red Power Key. A boot up logo will be displayed, followed by a white
screen that will also be replaced by the Windows CE screen when the phone is booted up.
Q: It sometimes appears that connection with AP is not as stable. What should I do
then?
A: In most cases, the phone unit will re-establish a network session without difficulty.
However, in some rare cases, this may require a reboot of the phone units. For a total
reboot, please i) take out battery, ii) re-insert battery, iii) press Power Key.
For developers where large file exchange is required, we recommend to conduct the data
exchange with a USB cable to avoid unnecessary interruption.
Q: I was surfing the Internet, but somehow Internet Explorer or Media Player stops
responding, why?
A: There is a chance that you have lost your connection to your AP. Please return to the
Main screen and check if the antenna icon is displaying the “No Signal” icon or if the IP
address is displayed as “0.0.0.0”. If this is the case, try to reconnect to the AP, or reboot
the phone.
Q: I have displayed a pop up menu, but I want to return to the previous screen without
making any selection, how?
A: Press again the same key that pops up the menu.
Q: How do I toggle checking/unchecking a checkbox?
A: Press the OK or the 0 Key.
Q: I have switched off the phone using the Power Key, how can I switch it on again?
A: The Power Key will switch off the phone. Pressing the Power Key again will switch it
back on.
Q: I am at the dialing screen, but I have decided not to dial out. How do I get out of
this screen?
A: To escape from the dialing screen without dialing, press the End Key. This will take you
back to the Main screen.
Q: What are the video codecs that this phone supports?
A: Currently, H.261, H.263 and Microsoft® wmv are available. Also, interfaces can be
made available for 3rd party plug-in.
Q: What are the audio codecs that this phone supports?
A: Currently, G.711, G.729a and GSM610 are available. Also, interfaces can be made
available for other codecs.