Troubleshooting commands – USRobotics NETServer/8 User Manual

Page 138

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9-4 Administrative Tools

Troubleshooting Commands

Troubleshooting commands are described in the following
sections.

Viewing DEBUG messages

The debug command allows you to view certain messages which
would normally be discarded. If you have a strong background
in the protocols you wish to view, these messages should be
useful in determining the following:

Why a dial in user is failing to connect.

Whether they are negotiating PAP or CHAP.

What their final IP address and netmask are.

Any negotiation error codes such as duplicate IP address or
IPX network not unique.

To view debug messages:

1.

Log into the !root account.

2.

Tell the NETServer to direct all debug messages to your
screen by typing the following:

set console

Note:

only one connection may be the output console at any

given time. If a second administrator types set console, the
output will be redirected.

3.

Tell the NETServer which debug messages to send you. To
view IP and/or IPX connection messages, type
the following:

set debug 0x51

To view PPP negotiation messages, type the following:

set debug 0x71

WARNING!

Unless explicitly told to do so by U.S.

Robotics support, never enter any debug codes other than
the three shown in this section.

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