Troubleshoot a firmware upgrade – Rockwell Automation 1783-Mxxx Stratix 8000 and 8300 Ethernet Managed Switches User Manual User Manual
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Rockwell Automation Publication 1783-UM003I-EN-P - March 2014
Chapter 6 Troubleshoot the Switch
Troubleshoot a
Firmware Upgrade
If you attempted to upgrade the switch firmware but received a message that the
upgrade failed, make sure that you still have access to the switch. If you still have
switch access, follow these steps.
1. Make sure that you downloaded the correct .tar file from
2. If you downloaded the correct .tar file, refresh your Device Manager Web
interface browser session to make sure that there is connectivity between
the switch and your computer or laptop or network drive:
• If you have connectivity to the switch and the Device Manager Web
interface, retry the upgrade.
• If you do not have connectivity to the switch and the Device Manager
Web interface, see