Troubleshooting problems – Rockwell Automation 1757-ABRIO Process Remote I/O (RIO) Communication Interface Module User Manual

Page 139

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Publication 1757-UM007D-EN-P - December 2008

137

Troubleshooting Appendix A

Troubleshooting Problems

The following are some possible problems you may encounter and
their possible causes.

Symptom

Possible Problems

Notes

Autoconfiguration fails or does not
find racks

The 1757-ABRIO module must be in INACTIVE
mode to autoconfigure

The baud rate is incorrect

Check the cabling (Line 1, shield, Line 2)

Check network termination

Data is not updating

1757-ABRIO module is not in ACTIVE or FORCED
ACTIVE mode

Incorrect rack address used when creating the
module

Modules are not mapped to the tags

Rack is offline

Update time is set too long

Digital outputs turned on at the same location as
the block transfer

View the scanner log to see if it contains
information about why the block transfer is
failing.

Rack is offline or is not updating

Rack is not included in the configuration

Problems with cabling and termination

Check the active rack list to see if the
1757-ABRIO module shows the rack.

View the Scanner Log to see if there are any
messages that indicate the source of the
problem.

Menu items are dimmed

Click in the network tree (left pane) of the
configuration program before you select an item.

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