Calling rockwell automation for assistance – Rockwell Automation 1763 MicroLogix 1100 Programmable Controllers User Manual User Manual

Page 196

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Publication 1763-UM001D-EN-P - March 2011

194 Troubleshooting Your System

Calling Rockwell
Automation for Assistance

If you need to contact Rockwell Automation or local distributor for assistance,
it is helpful to obtain the following (prior to calling):

controller type, series letter, revision letter, and firmware (FRN) number
of the controller

controller indicator status

controller error codes (Refer to MicroLogix 1100 Programmable
Controllers Instruction Set Reference Manual, Publication 1763-RM001
for error code information.)

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