Rockwell automation support, Rockwell automation support -10, Obtain pre-sales product support – Rockwell Automation 1787-GEN2SKIT, -2, -3, -4, -5, -6, -7 DeviceNet Starter Kit User Manual User Manual

Page 20: Obtain technical product support

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Publication DNET-UM003A-EN-P - August 2000

1-10 Before You Begin

Rockwell Automation

Support

Rockwell Automation offers support services worldwide, with over 75
sales/support offices, over 500 authorized distributors, and 260
authorized systems integrators located throughout the United States
alone, plus Rockwell Automation representatives in every major
country around the world.

Contact your local Rockwell Automation representative for:

sales and order support

product technical training

warranty support

support service agreements

Obtain Pre-Sales Product Support

If you need to contact Rockwell Automation for pre-sales product
support, try one of the following methods:

Call your local Rockwell Automation representative

Network Pre-sales support line, 1.440.646.3638 (3NET)

Pre-Sales e-mail, [email protected]

Obtain Technical Product Support

If you need to contact Rockwell Automation for technical assistance,
try one of the following methods:

Call your local Rockwell Automation representative

DeviceNet Post-Sales Technical Support, 1.440.646.5800

Fax Back system, 1.440.646.5436 (requires a touch-tone
telephone)

Web Links: http://www.ab.com as a registered member, open to
http://www.ab.com/mem/technotes/techmain.html

Electronic Data Sheets: http://www.ab.com/networks/eds/
index.html

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