Recovering from a software failure, Recovering from a software failure” section on – Dell POWEREDGE M1000E User Manual

Page 1174

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47-2

Cisco Catalyst Blade Switch 3130 and 3032 for Dell Software Configuration Guide

OL-13270-03

Chapter 47 Troubleshooting

Recovering from a Software Failure

Recovering from a Software Failure

Switch software can be corrupted during an upgrade, by downloading the wrong file to the switch, and
by deleting the image file. In all of these cases, the switch does not pass the power-on self-test (POST),
and there is no connectivity.

This procedure uses boot loader commands and TFTP to recover from a corrupted or wrong image file.

You can also connect a terminal or PC to the switch to the CMC through an Ethernet connection. For
details about using the internal Ethernet management port, see the

“Using the Internal Ethernet

Management Port” section on page 11-13

and the hardware installation guide.

This recovery procedure requires that you have physical access to the switch.

Step 1

From your PC, download the software image tar file (image_filename.tar) from dell.com or Cisco.com.

The Cisco IOS image is stored as a bin file in a directory in the tar file. For information about locating
the software image files on dell.com or Cisco.com, see the release notes.

Step 2

Extract the bin file from the tar file.

If you are using Windows, use a zip program that can read a tar file. Use the zip program to navigate
to and extract the bin file.

If you are using UNIX, follow these steps:

1.

Display the contents of the tar file by using the tar -tvf image_filename.tar UNIX command.

switch% tar -tvf image_filename.tar

2.

Locate the bin file, and extract it by using the tar -xvf image_filename.tar image_filename.bin
UNIX command.

switch% tar -xvf image_filename.tar image_filename.bin

x cbs31x0-universal-mz.122-40.EX1/cbs31x0-universal-mz.122-40.EX1.bin, 3970586

bytes, 7756 tape blocks

3.

Verify that the bin file was extracted by using the ls -l image_filename.bin UNIX command.

switch% ls -l image_filename.bin

-rw-r--r-- 1 boba 3970586 Apr 21 12:00

cbs31x0-universal-mz.122-40.EX1/cbs31x0-universal-mz.122-40.EX1.bin

Step 3

Connect your PC to the switch Ethernet management port.

Step 4

Unplug the switch power cord.

Step 5

On a stacking-capable switch, power off the switch by using one of these methods:

Power off the standalone switch or the entire switch stack by using the chassis management
controller (CMC) GUI.

Remove the switch or stack members from the enclosure.

On a nonstacking-capable switch, power off the switch by using the CMC GUI or remove the switch
from the enclosure.

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