Troubleshooting – Panasonic TH-55VF2HW 54.6" Full HD Video Wall Display User Manual

Page 117

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117

English

Troubleshooting

Before you call for service, determine the symptoms and make a few simple checks as shown below.

Symptoms

Check

Picture

Sound

Electrical Appliances
Cars / Motorcycles
Fluorescent light

Interference

Noisy Sound

Normal

Picture

No Sound

Volume
(Check whether the mute function has been activated on the

remote control.)

No Picture

No Sound

Not plugged into AC outlet
Not switched on
Picture and Brightness/Volume setting
(Check by pressing the <Main power switch> or <POWER

ON> button on the remote control.)

No Picture

Normal Sound

If a signal with a non-applicable colour system format,

or frequency is input, only the input terminal indication is

displayed.

No Colour

Normal Sound Colour controls set at minimum level (see page 44)

A display error such as “no picture” occurs, or

remote control operation is suddenly disabled.

This unit incorporates highly-advanced software. If you notice

an abnormal operation such as “Remote control cannot be

operated” or “Display is disturbed”, remove the power plug

from the socket outlet, and inset it again after 5 seconds or

more to turn the power on. (see page 33)

Power cannot be turned on.

Check that the power plug or the connector are not

disconnected from the socket or the display.
(see page 18)
Check that the <Main power switch> at the back of the

display is switched to ON ( | ).
(see page 33)

Power automatically turns off unexpectedly.

Check the settings of [No signal power off], [HDMI power

management], [DIGITAL LINK power management], [DVI-D1

power management], [DVI-D2 power management], [PC

power management] and [No activity power off]. Any of them

may be set to [On (Enable)].
(see page 65 - 67)

Power indicator is blinking in red.

There is possibility of malfunction. Please contact an

Authorized Service Centre.

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