Printer suddenly stopped working for some reason – Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer User Manual

Page 525

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Printer Suddenly Stopped Working for Some Reason

Cannot Connect to a Printer after Network Configuration Changes
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Cannot Connect to a Printer through Wireless Direct
Cannot Connect to a Printer via Wired LAN
Cannot Print through Network

Cannot Connect to a Printer after Network Configuration Changes

It may take a while for the computer to obtain an IP address, or you may need to restart your computer.

Make sure the computer has obtained a valid IP address, and try again to find the printer.

Cannot Connect to a Printer via Wireless LAN (Wi-Fi)

Check1

Check the power status of printer, network devices (e.g. wireless router), and

smartphone/tablet.

• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP

update interval, energy saving mode, etc.) or to update the wireless router firmware.

For details, contact the manufacturer of your wireless router.

Check2

Can you view any web pages on your computer?

Make sure your computer is connected to the wireless router properly.

For more on checking computer settings or connection status, see the instruction manual supplied with the
computer or contact the manufacturer.

Check3

Is the printer connected to the wireless router?

Use the

icon on the LCD to check the connection status between the printer and wireless router. If the

icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.

Check4

Make sure the printer and wireless router network settings match.

Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.

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