Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer User Manual
Page 601
Print Head Holder Does Not Move to Replacement Position
Check1
Is
ON
lamp off?
Check if the
ON
lamp is lit.
The print head holder will not move unless the power is on. If the
ON
lamp is off, close the top cover and turn the
printer on.
The
ON
lamp flashes while the printer is initializing. Wait until the
ON
lamp stops flashing and remains lit, open
the top cover again, then press the
Stop
button.
Check2
Is an error message displayed on LCD?
Close the top cover, follow the support code (error number) displayed in the error message to resolve the error,
and then reopen it. For details on resolving the error, see
List of Support Code for Error
.
Check3
Has top cover been left open for 10 minutes or longer?
If the top cover is left open for more than 10 minutes, the print head holder moves to the position to protect it to
prevent the print head from drying out. Close and reopen the top cover, then press the
Stop
button to return the
print head holder to the position for replacing.
Check4
Has printer been printing continuously for a long period?
Close the top cover, reopen it after a while, then press the
Stop
button.
If the printer has been printing continuously for a long time, the print head holder may not move to the position
for replacing since the print head may overheat.
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