Ink does not come out, Are the print head nozzles clogged – Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer User Manual
Page 566
Ink Does Not Come Out
Check1
Make sure of the estimated ink levels in the ink tanks.
Check the ink status on the LCD.
Checking Ink Status on the LCD
Check2
Are the print head nozzles clogged?
Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the
print head nozzles.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
•
For Windows:
Printing a Nozzle Check Pattern
•
For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
•
For Windows:
•
For macOS:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Step3
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
•
For Windows:
•
For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it
from the power supply.
Step4
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
566