2 troubleshooting – Rice Lake TS Series, Rice Lake Weighing Systems - Operation Manual User Manual

Page 85

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RL-TS Series Operation Manual 81

7.2 Troubleshooting

Problem

Cause

Remedy

Nothing is displayed even when
the balance is powered on.

The AC adapter is not connected. - Check that the AC adapter is connected.

- If nothing is displayed even if the AC

adapter is properly connected, the electric
components of the balance, or the AC
adapter may have failed. Replace the AC
adapter to test the root cause of the
problem, if you have a same-model AC
adapter that operates properly at hand.

- Contact our Sales Office or Technical

Service Division.

The batteries are exhausted.

Replace the batteries.

Display flickers.

The balance may be affected by
an external influence such as
wind and vibration.

Increase the setting values of relevant
functions by referring to “Section 5-6:
Improving the Stability of the Balance”
(P.

X

62

X

).

Weight indication contains an
error.

The display error is caused
because the balance has not been
used for a long period of time or
has been relocated to another
location.

Perform span adjustment.

The adjusters are not settled, and
the balance is not kept
horizontal.

Check that the balance is kept horizontal.

The tare weight is set or not.

Unload the sample from the pan and then
zero the readout by pressing the [Zero/Tare]
key to continue measurement.

Weight indication contains an
error even after calibrated.

The balance may have been
affected by an external influence
such as wind and vibration
during calibration.

The balance may be affected by an external
influence such as wind and vibration. Take
remedial actions or relocate the balance by
referring to the section “Do not use the
balance in the following places” (P. v). Then
calibrate again.

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