Monitoring alerts and status, Alert notification, Email alerts – Xerox WorkCentre 7835ii User Manual

Page 234

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Administrator Tools

234

Xerox

®

WorkCentre

®

7800/7800i Series Color Multifunction Printer

System Administrator Guide

Monitoring Alerts and Status

The Description and Alerts page displays printer information, such as printer name and location, as well

as a list of any current alerts. You can view alert information, such as the status code, description of the

issue, and the suggested skill level required to resolve the problem.

To view alerts:
1.

In Xerox

®

CentreWare

®

Internet Services, click

Status > Description & Alerts.

The Description and Alerts page appears.

2.

To update the page, click Refresh.

Alert Notification

There are several ways to set the printer to send out notifications when alerts occur. Possible alert types

include low supply status, paper supply status, and paper jams.

Email Alerts

You can define groups to receive email notifications when selected status alerts occur on the printer.
1.

In Xerox

®

CentreWare

®

Internet Services, click

Properties > General Setup.

2.

Click Alert Notification > Email Alerts.

3.

Under Recipient Group Addresses, select which group you want to enable and type up to five email

addresses to receive selected alerts.

4.

Under Recipient Group Preferences, for the group you created, select the type of alerts that cause

email notifications to occur. You can set up to three separate groups to receive any combination of

email alerts.

5.

To view definitions of the alert types, click (Glossary) under Status Codes in the Recipient Group

Preferences area.

6.

In "Reply to:" Email Address, type the email address of the administrator or user designated to

receive any replies sent by Alert Notification group members.

7.

Type a number between 0–60 minutes for Set jam timer for release of status to selected groups

to specify how long the printer waits after a jam is detected before it sends an email status

message. The default time is 0 minutes.

8.

Click Apply to save the new settings or Undo to retain the previous settings.

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