FUJITSU TeamPoS 3000 XL - Manual (Page 39)

TeamPoS 3000 XL and XL
2
Site Preparation
D900000145 Issue 3 4-1
Chapter 4 SITE PREPARATION
This chapter defines the following pre-installation details for the TeamPoS 3000:
• Shipment inspection and return
• Anti-static protection
• Electrical supply requirements
• Mains power cables
• Warning labels
• The procedures assume that in-store wiring for the terminals, its peripherals, and
terminal-to-terminal communications have been installed.
4.1 Unpacking/ Inspecting the Shipment
TeamPoS Series terminals are thoroughly inspected prior to shipment; however,
damage can occur during transit. Any damage to the terminal can lead to problems
after installation. Before accepting a shipment, inspect all shipping containers for
external damage. Ensure that all packages listed on the shipment billing form have
been delivered.
• Verify that all the accessories listed on the packing list have been included in
the shipment. If components are missing, contact your Help Desk for
instructions. Then report shortages and damage to Customer Care. The
customer needs to provide the sales order number and a description of the piece
of equipment damaged. The customer should then telephone 1-800-780-5525
and a Customer Care representative will arrange for replacement. Customer
Care is not responsible for equipment damaged by the customer after it is
delivered.
• Inspect the exterior of each shipping box noting damage on the shipping
documents so that the carrier has a record. Remove the unit and components
from the box and check for damage. If the unit or components are damaged,
contact your Help Desk for instructions.
• Inspect the exterior of each unit for any obvious physical damage (scratches or
abrasions on painted or display surfaces, or on plastic surfaces) that could have
occurred during shipping.
• Damaged equipment received from a source other than Fujitsu Transaction
Solutions Inc.’s Foothill Ranch facility should be reported to the sender.