Power-up troubleshooting 3-14 – Genicom cL160 User Manual

Page 96

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Publication No. GEG-99141

Genicom

Apr 02

3-14

GENICOM Intelliprint cL160 User Guide
Ethernet Network Interface Troubleshooting

Power-Up Troubleshooting

There are several possible error situations if the unit does not display the welcome message or the
LEDs do not flash:

Error Messages

Message

Diagnosis/Remedy

Power-up diagnostic failure (hardware
failure)

Note which LED is blinking and its color, then
contact your dealer or Technical Support.

The network interface boots but does
not try to load the Flash ROM code

Briefly press the Test button on the network
interface’s I/O panel. A network interface
configuration page will be printed. (To press the Test
button, you will need a pointed object - e.g. paper
clip.)

Network Error: The ACT LED will blink
yellow 2-3 times per second

A. Make sure the Ethernet network cable is properly
connected and reboot the server.

B. If option A fails to resolve the problem, reload
Flash ROM. Refer to the Updating Software chapter
of the

Ethernet Network Interface Reference

Manual

.

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