Rockwell Automation 2093-xxxx Kinetix 2000 Multi-axis Servo Drive User Manual User Manual
Page 135
 
Publication 2093-UM001A-EN-P — March 2007
Troubleshooting the Kinetix 2000 Drive System
135
E05
DriveOvercurrent
Fault
(Power Fault)
Self-protection of the 
Intelligent Power Module 
(IPM) is indicating a major 
power related fault 
condition 
Motor cables shorted.
Verify continuity of motor power cable and 
connector.
Motor winding shorted internally.
Disconnect motor power cables from the 
motor. If the motor is difficult to turn by 
hand, it may need to be replaced.
Kinetix 2000 drive temperature too high.
• Check for clogged vents or defective
fan.
• Make sure cooling is not restricted by
insufficient space around the unit.
Operation above continuous power rating 
and/or product environmental ratings.
• Verify ambient temperature is not too
high.
• Operate within the continuous power
rating.
• Reduce acceleration rates.
Kinetix 2000drive has a short circuit, 
overcurrent, or failed component.
Remove all power and motor connections, 
and preform a continuity check from the dc 
bus to the U, V, and W motor outputs. If a 
continuity exists, check for wire fibers 
between terminals, or send drive in for 
repair.
E06
HardOvertravel
Fault
(+/- Hard Overtravel)
Axis moved beyond the 
physical travel limits in the 
positive/negative direction 
Dedicated overtravel input is inactive.
• Check wiring.
• Verify motion profile.
• Verify axis configuration in software.
E07
MotFeedbackFault
(Motor Feedback Loss)
The feedback wiring is open, shorted, or missing.
• Check motor encoder wiring.
• Run Hookup test in RSLogix 5000 
software.
E09
BusUndervoltage
Fault
(Bus Undervoltage)
With three-phase power 
present, the dc bus voltage 
is below its limit 
DC bus voltage for 230V system is below 
137V 
• Verify voltage level of the incoming ac
power.
• Check ac power source for glitches or
line drop.
• Install an uninterruptible power supply
(UPS) on your ac input.
DC bus voltage fell below 
the undervoltage limit 
while an axis on the 
follower power rail was 
enabled 
Disable follower axis before removing 
power.
E10
DriveOvervoltage
Fault
(Bus Overvoltage)
The dc bus voltage is 
above its limit 
Excessive regeneration of power.
When the motor is driven by an external 
mechanical power source, it may 
regenerate too much peak energy 
through the drive power supply. The 
system faults to save itself from an 
overload.
• Change the deceleration or motion
profile.
• Use a larger system (motor and
Kinetix 2000 drive).
• Install shunt module.
DC bus voltage for 230V system is over 
410V
Verify input is within specifications.
E11
MotFeedbackFault
(Illegal Hall State)
State of Hall feedback 
inputs is incorrect 
Bad connections.
• Verify the Hall wiring at the MF
connector on the IAM/AM.
• Verify 5V power supply to the encoder.
E16
Softovertravel
Fault
(+/- Software 
Overtravel)
Axis position exceeded maximum software setting.
• Verify motion profile.
• Verify overtravel settings are 
appropriate.
Error
Code
Fault Message 
RSLogix (HIM)
Problem or Symptom
Potential Cause
Possible Resolution