YSI 6000UPG User Manual

Page 128

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8-5

SOFTWARE PROBLEMS

SYMPTOMS

POSSIBLE CAUSE

ACTIONS

REF

Unable to setup a sensor
or setup date and time

The sonde is in unattended
sample mode

Cancel unattended sample mode

3.4

There is an open file

Close any open files

4.1

Internal failure

Return sonde for service

C

Missing data within an
unattended sample

Study not setup correctly

Follow instruction

3.4

Date and time is incorrect

Reset date and time

2.5

Upload takes priority over sample

Data lost. No corrective action.

Internal failure

Return sonde for service

C

Uploaded file is not
found in file directory

Site description of study has not
been defined

Check for filename “undefined”

Data directory is specified
elsewhere

Check advanced setup for data
directory

5.7

Insufficient PC disk space

Make space or specify a different
drive

5.7

Upload unsuccessful

Insufficient PC disk space

Make space or specify a different
drive

5.7

Low battery voltage

Replace batteries

7.1

Communication noise

Try lower baud rate

2.4
4.5

Internal failure

Send sonde for service

C

Expected parameters are
not displayed on reports
or plots

Parameters not added to Y-axis
list

Add parameter

5.4

Sensor disabled or not detected

Check sensor setup instructions

4.7

Unable to print reports
or plots

Printer port improperly set

Check setup

5.7

Printer type improperly selected

Check setup

5.7

Print cable improperly connected

Check connections at both ends

Video screen of PC is
not readable

Incorrect menu color option has
been selected

Select appropriate menu parameter

2.4

Incorrect graphic mode

Select compatible graphic mode

5.5

When selecting “sonde”
from PC6000 top line,
sonde menu not shown

Prompt # appears in place of
menu

Type “menu” and press (enter)

Communication problem

See communication above

Premature termination of
unattended sampling

Full flash disk

Upload all data and format flash
disk

4.3

Internal failure

Return sonde for service

C

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