Warranty, What does this warranty cover, What will xantrex do – Xantrex Technology SW Plus 4024 User Manual
Page 333: How do you get service, Warranty and product information
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Warranty and Product
Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex Technology, Inc.
("Xantrex") and covers defects in workmanship and materials in your
Sine Wave Plus Inverter/
Charger
. This warranty lasts for a Warranty Period of
two years
from the date of purchase at point of
sale to you, the original end user customer.
This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the
Warranty Period.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of
charge, provided that you notify Xantrex of the product defect within the Warranty Period, and
provided that Xantrex through inspection establishes the existence of such a defect and that it is
covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and
building replacement products. Xantrex reserves the right to use parts or products of original or
improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty
continues for the remaining portion of the original Warranty Period or 90 days from the date of the
return shipment to the customer, whichever is greater. All replaced products and all parts removed
from repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair this product, and return shipment to the
customer via a Xantrex-selected non-expedited surface freight within the contiguous United States
and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on
freight policy for return shipments outside of the contiguous United States and Canada.
How do you get service? If your product requires troubleshooting or warranty service, contact
your merchant. If you are unable to contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly at:
Phone:
1-800-670-0707 (toll free)
1-360-925-5097 (direct)
Fax:
1-800-994-7828 (toll free)
Fax:
1-360-925-5143 (direct)
Email: