Chatsworth Products Remote Infrastructure Management (RIM-1000) User Manual

Page 165

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Remote Infrastructure Management System - Version 1.0 / July 2014

Chatsworth Products, Inc. (CPI) • 800-834-4969

165

8.1.2 Load Firmware Using TFTP Client

This is an alternate method for loading firmware. Note that it does not work with a PPP connection.

1. Uploading firmware via TFTP requires a TFTP Client. It may be possible to download a free license TFTP Client from the Internet.

Consult your IT department to determine a compatible client program.

2. Verify that the PC and the RIM-1000 are on the same subnetwork (LAN).

3. Open the TFTP client. Configure the client as follows.

a. Host = IP Address
b. Port = 69
c. Block Size = 64, 128, 256, 512, or 1024

Note: The file must be sent in BINARY (not ASCII).

4. Send or PUT the firmware file to the RIM-1000. It may take ~10 seconds for the firmware upload to begin. This will put the new

firmware into effect. Once the transfer is complete, the RIM-1000 will reboot.

5. After one minute, refresh the RIM-1000 Flash program webpage. Notice that the active Flash now contains the latest firmware.

Repeat the above steps to upgrade firmware in the second Flash chip.

8.1.3 Update RIM-1000 Firmware via the EIA-232 COM2 Port (XModem)

1. Connect to the RIM-1000 using HyperTerminal. For instruction on how to do so, see our support document “Connect HyperTerminal”

on the Documentation/Files section of the RIM-1000 webpage at www.chatsworth.com.

2. Start firmware updates by either:

• Pressing any key after power-up when a 10 second window provides an opportunity to abort the Flash Main Program, or

• Typing RESET to exit to Bootloader once the Main Menu appears.

3. From the RIM-1000 Boot prompt, type ? and press Enter to see the list of available commands.

4. From the RIM-1000 Boot prompt, type ID and press Enter. Note which Flash has the lowest serial number. The Flash with the

lowest serial number is the backup. The idea is to erase the backup, load the new version - which becomes the active Flash - then erase
and load the other Flash.

5. From the FCF Boot Prompt, erase the back up Flash program (the one with the lowest serial number) by typing ERASE PRGM followed

by Enter. After a few seconds, the screen will update with an ok and FCFBoot>.

6. From the FCF Boot prompt, type LOAD PRGM1 XMODEM or LOAD PRGM2 XMODEM followed by Enter. Select the same program

that was erased.

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