Chatsworth Products Remote Infrastructure Management (RIM-1000) - Manual (Page 77)

Remote Infrastructure Management System - Version 1.0 / July 2014
Chatsworth Products, Inc. (CPI) • 800-834-4969 77
Table 3.15 Phone Number Configuration Options
Option Description
Pager ID
This is mandatory for numeric and alphanumeric pagers.
Alphanumeric pager: The ID entered is sent to the paging service along with all
queued alarm messages. The ID is the unique PIN for a specific pager. The ID
may be a maximum of 16 characters.
Numeric pager: The ID entered may be configured to deliver different numeric
messages. The ID can contain 15 characters: any combination of the numerals
0 through 9 and a * or #. These are the only characters that will be transmitted to
the paging service. A $ can be added or inserted anywhere in the message. This
is converted into a 5 digit alarm code: YZZZZ.
• Y - Binary Alarm Condition: 1=on, 0=return to normal (RTN)
• ZZZZ - Alarm ID Number; see the Appendix E, “Alarm ID Reference Tables”
on page 189.
• Example: A 10011 message is an Input 1, High Limit 1 Alarm. A 04030
message means that Digital Input #83 (in slot 4) has Returned to Normal.
NOTE: When using the $, if multiple unacknowledged alarms are present in the
Alarm History Log, the alarm code will be 99999.
An effective numeric page depends largely on the parameters established by the
paging service. Users may need to experiment with different parameters in order
to achieve desired results.
Acknowledge Code
Designate a number, up to six digits, used to acknowledge receipt of alarms and
to terminate any additional call outs for this specific phone number. This code will
acknowledge only those alarms sent to this phone number.
The Acknowledge Code should be different than the access codes. If this code is
the same as one of the access codes, the RIM-1000 will acknowledge the alarms
associated with the acknowledge code, enter a successful entry in the Access
Log, and activate the relay outputs which are set for keypad activation.
To use this code, dial the RIM-1000 with a touch tone phone and enter this code
followed by the # sign.
Multiple phone numbers can use the same acknowledge code. This allows one
user to acknowledge alarms sent to multiple pager numbers.
Dial Back on Returns Determines whether to call the number again once the alarm condition returns
to normal.