Eppendorf epBlue with MultiCon User Manual

Page 152

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epBlue - Software error messages
epBlue™ with MultiCon
English (EN)

152

0x150D

Optical sensor:
Plate could not be
found in location: ...
Optical sensor:
Rack could not be
found in location: ...

The rack programmed for this
location could not be found by
the optical sensor; possible
causes:

• Rack not placed onto

location (wrong rack code
or wrong rack height).

• Rack in wrong orientation.
• Problems related to the

optical sensor function.



Place the rack onto the
locations as edited in the
corresponding application,
or:



Make sure that the rack is
placed plane on the
worktable surface, or:



Rotate rack 180° (front to
back) and place it back
onto the worktable
location, or:



Call local Eppendorf
Service.

0x150E

Optical sensor:
Tips could not be
found in location ...

The tip rack programmed for
this location could not be
found by the optical sensor;
possible causes:

• Tip rack not placed onto

location.

• Problems related to the

optical sensor function.



Place the tip rack onto the
locations as edited in the
corresponding application,
or:



Call local Eppendorf
Service.

0x1510

Optical sensor:
Nothing could be
found in location:

See error message.



Place the labware
programmed for this
location on the worktable.

If error occurs again:



Call local Eppendorf
Service.

0x1512

Tip type ... is not
placed on the
worktable

Tips that are needed
according to the application
are not available on the
worktable.



Place the tip tray
programmed for this
location on the worktable.

If error occurs again:



Call local Eppendorf
Service.

0x1513

Position is out of
range

The position to be addressed
by the tool carrier is outside of
its available range.
Possible cause: Rack in park
position is programmed to be
addressed by the dispensing
tool.



Change application.

If error occurs again:



Call local Eppendorf
Service.

0x1514

Optical sensor:
Rack in wrong
orientation in
location ...

The tub holder has been
placed on the worktable in the
wrong direction.



Rotate tub holder 180° and
place it back onto the
worktable; restart the
application.

Code

Symptom/message Cause

Remedy

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