Fault messages – Printronix Series 5 User Manual

Page 198

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Troubleshooting

6–5

Fault Messages

If a fault condition occurs in the printer, the status indicator on the control panel

flashes on and off and the message display indicates the specific fault. Fault

messages are summarized in

Table 6–1

.

Displayed faults fall into one of two categories:

Operator correctable

Field service required

For the operator–correctable faults, follow the suggested corrective action in the

fault message description. After correcting the displayed fault, press the CLEAR

key to clear the error message and status indicator and resume printing. If the

fault message reappears, contact your authorized service representative.

NOTE: The

Maintenance Manual

provides more detailed information and

procedures for resolving fault conditions. However, many of the

procedures described there must be performed only by your

authorized service representative.

Fault Messages Requiring Field Service Attention

If a fault is not correctable by the operator, the fault message is followed by an

asterisk (*). This usually indicates that an authorized service representative is

needed. You may try two steps to clear the fault before you call your authorized

service representative:

1.

Set the printer power switch to O (off), wait 15 seconds, then turn the printer

on again. Run your print job again. If the message does not appear, it was a

false indication and no further attention is required.

2.

If the message reappears, press the CLEAR key. If the message goes away,

it was a false indication and no further attention is required. If the message

reappears, call your authorized service representative.

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