Printronix Series 5 User Manual

Page 200

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Troubleshooting

6–7

Table 6–1 LCD Message Troubleshooting Table (continued)

Displayed Message

Can

User

Correct?

Explanation

Solution

EXHAUST FAN FLT

(Cabinet model only)

Yes

Sensors cannot detect
current in fan circuit.

Power off the printer and remove
the paper path. Check that the
fan cable connector is connected.
Check for obstruction of vents
and fan airway, and remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on the
printer. If this message recurs,
contact your authorized service
representative.

1

FIRMWARE ERROR*

No

Application software tried
to perform an illegal printer
function or damaged
memory detected on
board.

Contact your authorized service
representative.

1

FM HEADER ERROR

No

Applications software has
violated header
parameters.

Contact your system
administrator

FRAMING ERROR

Yes

Serial framing error. (Serial
interface.)

Check your serial host interface
parameter settings; if necessary,
adjust them so that they match
the settings of the attached host.

GRF CHK ERROR

PRESS STOP

Yes

Printer has received a
non–printable character.

Press CLEAR and then ONLINE.

HAM. COIL OPEN*

No

Electrical malfunction of
one or more hammer coils.

Contact your authorized service
representative.

1

HAMMER COIL BAD

#, #, #

No

Hammer coil # failed
current test at power up.

Contact your authorized service
representative.

1

HMR BANK FAN FLT

Yes

Sensors cannot detect
current in fan circuit.

Check that fan cable is
connected. Check for obstruction
of vents and fan airway; remove
any obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on the
printer. If this message recurs,
contact your authorized service
representative.

1

08 HOLD PRINT

TIMEOUT

Yes

Printer was off–line more
than 10 minutes and the
“Intervention Required”
parameter is set to “Send
to Host.”

Press ONLINE to put printer in
online state.

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