Printronix Series 5 User Manual

Page 205

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6–12

Troubleshooting

Table 6–1 LCD Message Troubleshooting Table (continued)

Displayed Message

Can

User

Correct?

Explanation

Solution

STACKER JAM

Yes

Paper is jammed in the
power stacker area.

Remove paper.

TCB CORRUPTED*

No

Fatal firmware error on
controller board.

Contact your authorized service
representative.

1

UNDEF INTERRUPT*

No

Fatal firmware error on
controller board.

Contact your authorized service
representative.

1

1

Before contacting an authorized service representative, power off the printer, wait 15 seconds,

then power it back on and rerun your print job. If the message reappears, press

CLEAR. If the fault message still displays, then contact your authorized service

representative

.

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